Our Commitment to Accessibility
MiracleEgypt is firmly committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, applying relevant accessibility standards, and implementing best practices to create an inclusive digital environment for all users.
Accessibility Standards
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These internationally recognized guidelines help make web content more accessible to people with disabilities and create a better user experience for everyone. Our website aims to meet or exceed these standards wherever possible.
Accessibility Features
Our website includes comprehensive accessibility features designed to ensure usability for all users:
Keyboard Navigation
Our entire website can be navigated using only a keyboard. All interactive elements are accessible via Tab, Enter, and Arrow keys. Visible focus indicators help users understand their current location on the page.
Screen Reader Compatibility
We use semantic HTML markup, proper heading structure, and comprehensive ARIA labels to ensure compatibility with screen readers and other assistive technologies. All images include descriptive alt text.
Visual Design and Contrast
We maintain WCAG AA compliant color contrast ratios (minimum 4.5:1 for normal text and 3:1 for large text). Information is never conveyed through color alone, and we provide multiple visual cues for important information.
Responsive and Flexible Design
Our website is fully responsive and works across different devices, screen sizes, and orientations. Text can be enlarged up to 200% without loss of functionality. The site supports both portrait and landscape orientations.
Form Accessibility
All forms include proper labels, error identification, input assistance, and clear instructions. Required fields are clearly marked, and validation errors are announced to screen readers.
Language Support
Our website supports both English and Arabic with proper language attributes and right-to-left (RTL) text direction for Arabic content. Language switching is clearly labeled and accessible.
Skip Navigation
Skip links are provided to allow users to bypass repetitive navigation content and jump directly to the main page content.
Focus Management
Proper focus management ensures that keyboard users can navigate efficiently through interactive elements without getting trapped in any component.
Assistive Technologies Tested
Our website has been tested with various assistive technologies including:
Screen Readers
NVDA, JAWS, VoiceOver (macOS/iOS), TalkBack (Android), and Windows Narrator
Voice Control Software
Dragon NaturallySpeaking and Windows Speech Recognition
Keyboard-Only Navigation
Comprehensive testing with keyboard-only navigation patterns
Known Limitations and Ongoing Improvements
While we strive for full accessibility, we acknowledge that some areas may still present challenges. We are actively working to address any identified issues and continuously improve our site's accessibility. Current focus areas include enhancing complex interactive components and improving mobile accessibility.
Feedback and Assistance
We welcome your feedback on the accessibility of our website. Your input helps us identify barriers and improve our services. If you encounter any accessibility barriers or need assistance accessing our content, please don't hesitate to contact us using the methods below.
Alternative Access Options
If you are unable to access certain content or features on our website due to accessibility barriers, we will work with you to provide the information or functionality in an alternative format. This may include email, phone consultations, or accessible document formats.
Accessibility Training and Monitoring
Our team receives regular accessibility training to ensure we maintain and improve our accessibility standards. We conduct regular accessibility audits, user testing with people with disabilities, and monitor for compliance with evolving accessibility guidelines.
Contact Information for Accessibility Support
For accessibility-related questions, assistance, or to report accessibility barriers, please contact us:
accessibility@miracleegypt.com - We aim to respond within 24 hours
Phone
+20 33915719 (Available Sunday-Thursday, 9:00 AM - 6:00 PM EET)
+20 33915719 for immediate assistance
Alternative Contact
If you prefer, you can also reach us through our main contact form, and we will prioritize accessibility-related inquiries.